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Extasis Salon & Spa    11277 State Road      North Royalton, OH 44133      440-877-0700
Spa Etiquette

These spa etiquette tips from our experts are designed
to make your trip to Extasis
a relaxing and rejuvenating experience.

Below are some tips on different subjects
that will guide you though the spa experience.

Please keep in mind, each spa is unique
and you should always check ahead
if you are unsure of anything.
We will be happy to answer any questions you may have.

The Spa at Extasis
is designed to be a peaceful calm experience.
Knowing how to spa
will insure that you always have the most:
Enjoyable Experience.
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Arrival
Please arrive 15 minutes prior to your appointment to check in, fill out a medical questionnaire if applicable and
change for your Treatment. Arrivals later than 10 minutes after scheduled time may be cut short or rescheduled.
Communication
Your treatment, your time, and your body are yours, and we want you to thoroughly enjoy your experience. Please
be sure to communicate preferences to your therapist - the amount of pressure, room temperature, or whether
you want conversation or silence. If you don't tell your therapist, they won't know if you're feeling discomfort.
Discimfort/
Dissatisfaction
Please let your provider or staff member know immediately if you are experiencing discomfort for any reason.
Our goal is for your experience to be positive. Corrections can only be made if we are made aware of a problem
at the time of service.
Medical
Conditions
If you have any type of medical condition, be sure to mention it when you book an appointment. Certain
treatments may not be advisable for you. Also, before your treatment begins, let your therapist or aesthetician
know of any medical concerns.
Attire
We suggest you wear casual attire-something you can easily slip off and on without fussing. If modesty is an
issue please don't hesitate to chat to us about treatments that can be done while you're fully clothed. We provide
any necessary towels, robe and slippers for you to wear during your visit.
Jewelry
Most therapies flow more easily without the interference of jewelry. We recommend removing neck and wrist
ornaments. We  prefer that you wear your rings and urge you to be mindful of not leaving valuables behind -
frantic searches in robe pockets or nooks and crannies in the treatment room are stress producing for all
involved.
Modesty
The best way to receive a massage or other bodywork is to be unclothed. However, we never require you to
disrobed if it makes you uncomfortable. Our therapists are trained in the "art of draping." They will leave the
treatment room while you get under the sheet on the table, keep you covered at all times, except for the area of
the body they are working on, and will leave the treatment room before you get up from the table.
Shaving
If you need to shave (particularly beardless men receiving a facial), do it at least two hours before your
appointment. If you have booked a body scrub, we highly recommend shaving the day before since we can
assure you that rubbing salt into the slightest razor wound is not a very relaxing experience.
Food
It's best not to receive bodywork on a full stomach. Schedule meals or snacks at least an hour before that part of
your package. Since bodywork introduces clean, oxygenated and nourished fluids into your tissues and
stimulates your body to purge toxins, it is important to flush them out by drinking plenty of water. Be aware of
what you're putting into your nice clean body after your treatments, especially refined sugars, high fats, caffeine
and most importantly, alcohol - any of these may have a stronger effect on you than normal. Toxins that are not
avoided can give you a "toxin hangover". If this happens, drink more water!
Cell
Phones
Because the day spa environment should be a tranquil and stress-reducing experience, we request that cell
phones are turned off before entering the spa.
Children
We do love children; we even have some of our own! However, so that the ambiance within the spa remains as
relaxing as possible for all of our guests (many of whom are actually enjoying a retreat from their little people),
we request that children be allowed to express their animated spirits outside of the spa environment. Children
under 18 must have the written consent from parent or guardian to receive spa treatments. Toddlers and babies
may be accommodated for specialized services on an availability basis.
Socializing
Although we try to disguise outside interference with music, fountains and sound-absorbent walls, loud voices
and noises do filter through. We ask that you please be mindful of others enjoying their Spa treatment,  and try to
keep the volume of your conversations to a minimum.
Gratuity
Your technicians work very hard to make sure you have a very pleasurable experience. Your gratuity is deeply
appreciated
Extasis Salon & Spa    11277 State Road      North Royalton, OH 44133      440-877-0700
Monday (open seasonally)
Tuesday 10-9
Wednesday 11-7
Thursday 10-9    
Friday 10-7
Saturday 9-6
Sunday (by appointment)